Privacy Policy

Effective Date: 4/4/25

This website is maintained by Valvoline Class Action and its organizing team.

1. Purpose of This Privacy Policy

This website exists to collect and evaluate stories from individuals who believe they were harmed by Valvoline Instant Oil Change. Your privacy is important to us, and we are committed to protecting the personal information you provide.

2. What Information We Collect

When you submit your story, we may collect:

• Your name

• Contact information (email address, phone number)

• Location (city/state)

• Description of your experience

• Uploaded files (photos, documents, receipts, etc.)

We do not collect Social Security numbers, credit card information, or any other sensitive financial data.  We will NEVER ask you for any of your financial information.

3. How We Use Your Information

Your information may be used to:

• Build and support potential legal claims against Valvoline

• Evaluate patterns of misconduct

• Contact you for additional information

• Share with licensed attorneys or investigators evaluating the case

Your information will not be sold or shared for advertising or marketing purposes.

4. Who Has Access to Your Information

Access is strictly limited to:

• Valvoline Accountability Project  and its website administrator

• Attorneys and legal professionals evaluating or pursuing the case

• Authorized technical staff helping to maintain this site

All parties are committed to confidentiality and data protection.

5. Data Storage & Security

Your data is stored securely on encrypted platforms. We use commercially reasonable security measures to protect against loss, misuse, or unauthorized access.

6. Your Rights

You may request to:

• Access the information you submitted

• Correct or update it

• Withdraw your story and request that your data be deleted (unless it has already been used in formal legal filings)

To request any of the above, please contact:

Valvolineclassaction@gmail.com

7. Cookies and Tracking

This website may use cookies to enhance user experience and monitor traffic. No personally identifying information is stored in cookies

8. Minors

This site is intended for users age 18 and over. We do not knowingly collect information from minors. If you are a parent and believe your child submitted data, please contact us immediately.

9. Changes to This Policy

This privacy policy may be updated at any time. Any significant changes will be posted on this page with a revised “Effective Date.”

10. Contact Us

If you have questions or concerns about this policy or your data, please contact: Valvolineclassaction.com or Valvolineclassaction@gmail.com